All prices displayed on Filladerm.com are shown exclusive of VAT, domestic taxes, duties, and shipping costs. VAT and any applicable taxes will be applied in accordance with local tax law.

EU Customers

To place an order within the European Union, all companies must provide a valid EU VAT number.

• If a valid VAT number is provided and confirmed, orders will be processed excluding VAT.
• It is not possible to manually add VAT during checkout; VAT status is based solely on the valid VAT number provided.

International (Non-EU) Customers

Customers located outside the European Union can place orders without a VAT number, provided the shipping address is outside the EU. Orders shipped outside the EU are generally zero-rated for VAT purposes.

Import Duties, Local Taxes & Customs Fees

For shipments delivered outside the EU, customers may be subject to import duties, customs charges, or local taxes imposed by their destination country.

• These charges are not included in the order total and cannot be calculated by Filladerm.
• Customers are fully responsible for paying all such charges required for release of goods from customs.
• We recommend contacting your local customs authority before ordering to estimate local fees.

Responsibility for Tax Compliance

Filladerm is not responsible for ensuring that products comply with tax, import, or regulatory requirements of the destination country.

• It is the Buyer’s responsibility to confirm that products can legally be imported and used in their jurisdiction.
• If goods are detained or seized due to non-compliance, Filladerm cannot be held liable, and no refund will be issued for non-deliverable orders.

Invoice & Documentation

All B2B orders will be invoiced in accordance with the information provided at checkout.

• Completed invoices will include VAT information where applicable.
• EU purchasers must ensure a valid VAT number is supplied to avoid unnecessary VAT charges.

Changes in Taxation

Filladerm reserves the right to update this VAT & Taxes Policy at any time to remain compliant with applicable tax laws and international trade regulations.